  It is the greatest compliment when a client shares with us their amazement at how well we listened to them and how we created exactly what they had envisioned -- or better yet, more than they had envisioned. At Carol Bradford Design (CBD), we listen to you, our valued client. Most business owners know what they want; our goal is to take your ideas and make them reality. The steps below summarize how we achieve that goal: 1) With all design projects, an initial interview with the client takes place. This interview is to determine the scope of the project. 2) CBD then submits an estimate to the client for approval. 3) Once the estimate is approved, a second interview takes place to discuss the design, colors, types of fonts, etc., that the client prefers. 4) The next meeting is usually in-person and is a design presentation where approximately three designs are presented to the client. During that meeting, the design parameters are typically decided and a timeline is established. 5) With websites, a working document is created in outline form. The first proof is an outline of the site including all of the pages. From there, the client or CBD starts writing the text for the pages in the outline. Once the text has been approved, the website can be created. CBD will then upload a page to the client's domain with a message stating that the site will be coming soon. At a hidden domain, the test site will be uploaded. This enables the client to see the site before it is "live" and to make any changes needed until the final is approved and moved to the live site. With projects other than websites, proofs are sent to the client until the final has been approved. If it is a print project, CBD will manage the print process. We have found this process to work efficiently for our clients. It's imperative to have the client's input throughout the design and implementation process. |
